What is Admin? Admin's roles and powers in the enterprise

In the context of constantly developing technology and business, the Admin position has become a key factor in the operations of every organization. So what is Admin? This article will provide a comprehensive view of Admin, from roles and functions to necessary skills and reference salary.

1. What is Admin?

Admin is short for "Administrator," meaning administrator or administrator. Admin holds the highest management authority on the company's online platforms such as Website, Facebook, forums and other systems. In the business field, Admin can also be a sales assistant (Sale Admin), taking on the role of supporting business activities.

2. What is the role and function of the Admin position?

From the concept of what an Admin is, we can see that this position plays an essential role in all fields, especially jobs related to computer systems and social networks. Admin is the person who manages all activities, directs development and monitors the organization's activities. An Admin needs to be able to operate and develop the organization, ensuring stable and safe operations.

Admin roles may vary depending on the platform or system they manage. For example, the Website Admin will focus on managing and distributing content on the website, while the Sale Admin will be responsible for managing sales activities and monitoring from ideation to product launch. market.

3. Popular Admin job positions

Depending on each field and specific requirements, the Admin's work will be different. From office management, website operations, social network interaction, to business support, each Admin position has its own characteristics and responsibilities. Let's explore popular Admin job positions today and learn in detail the roles and duties of each position to have a clearer view of this job.

3.1 Office admin

Office admin manages company documents, drafts contracts and maintains an effective working environment. Specific duties of this position are as follows:

• Schedule and arrange meetings and events.
• Order stationery and necessary supplies.
• Manage and maintain internal database system.
• Make monthly expense reports.
• Store and preserve employee records.
• Sort correspondence and maintain customer records.
• Receive and direct calls.
• Coordinate travel activities for employees.
• Ensure compliance with company policies and regulations.

3.2 Facebook Admin

Facebook Admin is the position of managing a Fanpage or Community Group, usually belonging to the Social Media and Content Creator team. A Fanpage Admin needs to perform the following tasks:

• Manage and maintain content on Facebook page.
• Create and manage content, plan posts.
• Interact with users through messages and comments on the page.
• Analyze and synthesize data to evaluate performance.
• Manage content and advertising campaigns on Facebook.
• Implement strategic communication direction.
• Follow trends to update content and images on the page.

3.3 Sales Admin

The Sales Admin position (business secretary) is responsible for supporting sales activities and promoting sales. The specific tasks of this position are as follows:

• Manage and draft administrative documents.
• Handling goods receipt and managing customer records.
• Collect customer feedback in the media.
• Support sales, persuade customers and complete contract procedures.

3.4 Admin Website

The website is considered the face of the brand, a place that provides official information about the organization. Therefore, the Website Admin position is responsible for maintaining, backing up and updating the company website. Specifically:

• Backup and manage databases.
• Install the content update system.
• Analyze and fix Web loading speed problems.
• Set performance and security standards.
• Support customers and answer questions.

3.5 Forum Admin

Forum admin manages content and members on blogs or online forums. Forum Admin's duties include:

• Manage members and approve new registrations.
• Monitor and approve posted content.
• Create and approve rules and instructions.
• Analyze forum activity.
• Follow trends and update new features.

3.6 HR Admin

HR Admin is also known as a human resources administrative position. This position is responsible for searching, recruiting candidates and developing human resources policies. Specifically, HR Admin will perform the following tasks:

• Search and recruit candidates.
• Implement and develop human resource policies.
• Manage documents and procedures related to human resources.

4. Powers and duties of Admin in the enterprise

Admin's powers and duties may vary depending on the specific field but are all important to the success of the organization. In this section, let's dive into the details of Admin's powers and duties in the business with 1C Vietnam, to better understand their importance and contribution in maintaining and developing the company.

4.1 Powers

Admin's authority is an important factor that helps them perform their tasks effectively and determines the success of management activities in the enterprise. An appropriately empowered Admin will be able to make decisions, operate and monitor all activities in the organization comprehensively. Depending on the position and department, the Admin's powers will vary. Specifically:

• Office Admin: Highest authority in the department, decisions must be complied with.
• Website Admin: Manage and optimize website operations, contributing to the owner's development.
• Facebook Admin: Manage content, warn and delete inappropriate content.
• Forum Admin: The highest authority in the forum, managing content and members.

4.2 Mission

Admin is not only the person who manages the daily activities of the business but is also responsible for operating and developing the departments, ensuring all activities run smoothly and effectively. Here are some tasks that most Admins need to perform:

• Manage all departments in the organization.
• Operate and develop the organization in a positive direction.
• Ensure efficiency of organizational activities.
• Manage social media channels, monitor and attract readers and customers.

5. 6 core skills of an Admin

To become an excellent Admin, it is not only necessary to have professional knowledge but also to possess a diverse and comprehensive set of skills. These skills help Admin handle work effectively, communicate skillfully and manage time optimally. In this section, 1C Vietnam will point out 6 core skills that each Admin needs to ensure success and development in this important role.

• Communication and negotiation skills: Communication and negotiation skills are important factors that help Admin connect with many people and increase effective interactions. A good Admin must know how to listen, communicate information clearly and convince others. The ability to communicate skillfully helps Admin maintain good relationships with administrators, employees, partners and customers. In particular, strong negotiation skills help them resolve conflicts, reach beneficial agreements, and promote cooperation within the company.
• Time management and arrangement skills: A professional Admin needs to have good time management and arrangement skills. This requires them to know how to organize work and divide tasks appropriately to complete all tasks on time. This skill not only helps Admin avoid work overload but also ensures business operations run smoothly and according to plan. Knowing how to prioritize work and create a scientific schedule is the foundation for Admins to achieve high efficiency in daily operations.
• Teamwork skills: Admins often have to interact and coordinate with many different departments in the business such as sales, marketing, human resources, etc. Good teamwork skills help them easily connect. , cooperate and accomplish common goals together. The success of an Administrator depends not only on personal ability but also on the ability to work in a team, listen to opinions and coordinate smoothly with colleagues.
• Office information technology skills: Proficient understanding of information technology and related software is an indispensable requirement for an Admin. They need to be proficient in using office applications such as Microsoft Office, Google Workspace, data management software and digital communication tools. This skill helps Admin process information, store and manage data effectively and professionally. Proficiency in office information technology helps them save time, improve work efficiency and ensure information is always updated accurately.
• Situation handling skills: Situation handling skills are the ability to find optimal solutions, prevent risks and handle problems promptly. Admins face many emergencies and challenges every day, from resolving internal conflicts to handling technical problems. This ability requires the Admin to have quick, decisive thinking and know how to make accurate decisions in a short time.
• Multitasking and high pressure skills: Admins often have to complete large amounts of work and face a lot of pressure. Multitasking skills help them manage multiple tasks at the same time without compromising on quality. The ability to withstand high pressure helps Admin maintain spirit, focus on goals and overcome stress to complete work professionally. This ability not only helps them maintain work efficiency but also contributes to building the image of a professional, trustworthy Admin in the eyes of colleagues and leaders.

6. Reference salary for Admin position

The average salary of Admin staff fluctuates around 9.5 million VND/month. The lowest salary is 4 million VND and the highest salary is 29.9 million VND, depending on the candidate's experience.

7. What are the things to keep in mind when recruiting for Admin jobs?

Admin recruitment is an important process, requiring careful consideration to find the most suitable candidate for this position. So what should you keep in mind when recruiting Admin? The content below will help businesses build an effective recruitment process and select the most excellent Admin staff.

• Reference salary: Average about 10 million VND, popular from 8-13 million VND.
• Prepare interview questions:
  • Case question: Time management, supplier selection and management.
  • Professional assessment questions: Experience with office management software, document organization, scheduling and email management, employee profile management, expense reporting.
  • Behavioral questions: Teamwork skills, handling emergency situations, working in an environment that requires accuracy, and coping with work pressure.

Understanding "What is an Admin" along with the skills and responsibilities they undertake, businesses can build a strong staff team. more effective. Choosing the right person for the Admin position not only helps optimize operations but also brings long-term value to the organization. Hopefully your business has gained more useful knowledge through the above article. If you have any questions, please contact 1C Vietnam for support.