Digital transformation of the healthcare industry: Challenges and solutions for improvement

Digital transformation of the healthcare industry is one of the important strategic goals, especially after the Covid-19 pandemic took place globally, this process has made great progress. Effective application of digital transformation in healthcare helps improve people's quality of life and health. Let's learn about this topic with 1C Vietnam in the article below.

1. What is digital transformation in the healthcare industry?

Digital transformation of the healthcare industry is the process of applying modern technological achievements to the overall and comprehensive management and research of the healthcare industry, with the aim of optimizing operational processes. At the same time, this process helps improve efficiency, quality and services in the healthcare industry.

Some specific applications of digital transformation in the health sector include mobile health care applications, electronic records, advanced treatment technologies and human resource management systems. Digital products are put into use such as Artificial Intelligence (AI), virtual reality technology, robotics, Cloud Computing, Big data, IoT,...

2. The role of digital transformation for the healthcare industry

So why is it necessary to digitally transform the health sector and what role does this play? Let's analyze with 1C Vietnam in the section below.

2.1 For managers

With the application of modern technology, managers can effectively deploy activities to monitor, coordinate, forecast, and warn about issues related to the health of people and the whole society. Thereby, digital transformation of the health sector helps enhance the ability to detect and solve problems related to public health in the most accurate and timely manner.

In addition, digital transformation of the health sector helps shorten the time to process administrative procedures and deploy online public services. The quick and convenient process from applying technology will help reduce queuing time significantly, especially useful for large hospitals that often experience overload.

2.2 For medical staff

For staff, digital transformation helps doctors improve medical techniques and have easier access to new knowledge. From there, hospitals and medical facilities can increase service quality as well as minimize the risk of errors in operating procedures, ensuring patient safety.

Using electronic medical records, medical staff will have an overview and more easily share and connect with experts to provide effective treatment methods. In addition, digital transformation of the healthcare industry creates an open data system, providing an overview of patients and easily sharing important information between medical levels.

2.3 For the people

Digital transformation of the health sector helps create favorable conditions for people when using health care services. Technology supports the process of interacting with medical staff, receiving instructions and managing health through a data system that can be accessed anytime, anywhere.

In particular, argument conversion helps store data in the system accurately, which can help doctors come up with the most effective treatment regimen. Thereby, it helps increase the success rate of difficult cases and is an important information basis for future diagnosis and treatment.

3. What is the situation of medical digital transformation in Vietnam?

Vietnam is gradually implementing digital transformation in all fields and healthcare is no exception. A typical example of digital transformation in Vietnam's health sector is the Covid-19 patient management system, developed by the Department of Health of Ho Chi Minh City. At the time F0 exploded, thanks to this tool, the city was able to limit congestion at all points in the city.

The Ministry of Health is drafting a Circular guiding the implementation and application of digital transformation at all medical examination facilities across the country (according to the Government newspaper). This draft also clearly states the roadmap for completion. By January 1, 2027, all medical examination and treatment facilities with digital transformation applications will be open and put into operation.

4. Challenges in digital transformation of Vietnam's health sector

From the beginning, the process of digital transformation in general and application to the healthcare industry in particular has posed many potential risks and challenges. Because this process requires close and seamless coordination between agencies such as the State, private clinics, hospitals, etc. Therefore, during the implementation process, medical facilities and businesses can may encounter the following challenges:

• Lack of resources

The process of transforming the health sector requires many resources such as human resources, finance, information technology and infrastructure. The biggest challenge is financial because the number of small clinics in Vietnam is quite large and most have limited funding.

• Lack of synchronization

One of the problems slowing down the digital transformation process in the healthcare sector is the lack of uniformity in information infrastructure as well as general regulations, laws, and processes. This vulnerability has made digital transformation more difficult.

• Lack of interest

Some people do not really feel secure when using medical digital conversion services and are worried about information security and are not familiar with the operating process. Being too familiar with the old way of doing things for many years makes it difficult for many people to change.

• Lack of appropriate technology

Digital transformation in the healthcare industry helps digitize records and invoices, patient medical records, etc. However, currently in Vietnam, specific technologies for the healthcare industry are still limited. Besides, not every facility has enough potential and human resources to be able to apply technology in practice. This causes a huge barrier to synchronizing data on a large scale.

5. Solutions to promote effective digital transformation of Vietnamese healthcare

Although there are still many difficulties and challenges, it cannot be denied that Vietnam is doing quite well in the process of digitally transforming the health sector . Below are some solutions to help promote the effectiveness of digital transformation in the healthcare industry :

5.1 Application of artificial intelligence (AI)

Artificial intelligence (AI) is probably a keyword that has received a lot of attention in the past few years. It is not only a trend of digital transformation in the healthcare industry but also a trend of the entire society. When applying AI to the operation of medical equipment, businesses can observe clear differences.

AI can be designed into a nurse robot with the ability to accurately remember medical information, diagnose and treat patients. Besides, Al also helps find new active ingredients, successfully develop medicines, put them into clinical trials and provide accurate analytical results.

5.2 Blockchain application in electronic health record storage

Blockchain plays a very important role in digital transformation of the healthcare industry , helping to ensure the safety and accuracy of electronic health records. As a giant storage unit, blockchain helps to fully record medical examination and treatment information, medical history, prescriptions, etc. Thereby helping doctors have a more comprehensive overview of health status. patient's health without going through any third party.

5.3 Use of portable medical devices

With the current 4.0 era, health care trends are also gradually changing. People have learned to focus on prevention rather than cure, they are interested in maintaining healthy lifestyles and have a need to understand the body better. Therefore, a series of technology products for health care purposes have also been launched by companies. These devices are mostly compact and can be carried with you, conveniently updating your health status anytime, anywhere.

Information devices that help monitor health are growing strongly and are expected to surpass the $27 million mark by 2023, while this figure only stopped at $8 million in 2017. Some types of devices Popular devices include heart rate sensors, exercise trackers, oxygen monitors, blood pressure monitors and sweat monitors.

5.4 Remote health examination

One of the most positive points when applying digital transformation in the healthcare industry is increasing the number of examinations through virtual doctors and health discussions online. Patients can easily meet with doctors anytime, anywhere in an extremely comfortable way. This helps patients save a lot of money, time and effort compared to going to the hospital for direct examination.

In Vietnam, the Ministry of Health is actively implementing the TeleHealth system and has initially achieved proud success. This system brings many benefits such as helping patients in remote areas access better medical examination conditions and receive advice from medical experts.

6. Technology from 1C Vietnam supports medical digital transformation

It can be seen that the application of argument conversion in the healthcare industry in Vietnam still faces many difficulties related to issues such as human resources, infrastructure or not really suitable storage technology. Understanding that, 1C Vietnam brings solutions to help manage and store medical records and records scientifically and effectively. At the same time, the system is also easily combined with specialized hospital management software to create data consistency.

Besides storing records, 1C Vietnam's solution can also integrate printing and scanning features to easily enter data into the system and store it at the central warehouse. Thereby, medical facilities limit the risk of data loss and leakage, saving document storage costs as well as retrieval and search time.

Vietnam has been implementing digital transformation in the health sector in particular and in all social fields in general. Successful digital transformation will certainly bring great benefits not only to people but also to senior managers. To apply digital transformation well in this field, businesses can refer to 1C Vietnam's solutions. If you have any questions, please contact us for advice.