What is management? What role does a manager play in an organization?

Management is not only the supervision and coordination of work but also the art of motivating and developing the potential of the team. So what is management ? What is the role of managers in the organization? How to manage a business effectively? Let's learn details about management with 1C Vietnam through the article below!

1. What is management?

Management is the process of planning, organizing, coordinating, and controlling an organization's resources and activities to achieve specific goals. This includes clearly planning goals, gathering and analyzing information, communicating, making decisions, assigning tasks, directing, monitoring activities, and evaluating and improving performance.

Managers are responsible for leading and operating organizational activities, including strategy development, resource management, direction, motivation, monitoring and evaluation of performance. Managers interact with members of the organization to ensure work is done according to plan and goals are achieved.

2. What role does a manager play in an organization?

What role does a manager play in an organization? Depending on the field of operation or the size of the company, management responsibilities will be different. However, there are some common roles that managers in every organization must undertake:

• Leading the team: The main responsibility of a manager is to lead people through activities such as giving instructions, answering questions, delegating tasks, and ensuring project implementation is on track and goals are achieved. shared.
• Employee training: Managers are often responsible for training employees, providing career development opportunities. At the same time, managers also act as mentors, guiding them in the necessary skills to advance their careers.
• Making decisions: Managers are responsible for making important decisions in the business and are responsible for those decisions.
• Conflict management: Managers need to have good mediation skills to resolve conflicts within the team as well as maintain a positive work environment.
• Managing team budgets: Managers are responsible for managing departmental budgets, using financial and accounting tools to set budgets and determine required resources.
• Conduct performance appraisals: Another key responsibility of managers is to periodically evaluate employee performance, provide feedback, and suggest improvements to help employees improve their capabilities and increase work efficiency. job.

3. Classification of managers

Besides understanding what management is , classifying managers is also an important approach to help organizations better understand the specific roles and responsibilities of this position. Each management position undertakes different tasks to ensure the organization operates effectively and achieves its goals.

3.1 Senior managers

Top-level managers include CEOs, CFOs, Presidents and Managing Directors, who are responsible for leading the organization, setting long-term strategy and managing resources to promote sustainable development. solid. In addition, these positions need to ensure a leading role and effectively implement team management activities to stabilize the organization and work toward the company's common goals.

3.2 Middle level managers

Middle managers are intermediate leaders in business organizations, performing the role of leading and managing subordinate employees, in charge of a specific department or division such as: marketing, production, human resources ,...Middle-level management plays an important role in implementing business strategies and operating the management system to ensure the unity and seamlessness of the business.

3.3 Grassroots level managers

Grassroots managers are leaders who interact directly with employees, operating under the direction of the department head to implement the plans and strategies of senior and middle managers. Their role is to lead, motivate, and control employees, while answering questions and listening to the wishes and expectations of the business.

4. Functions of managers

Besides the above roles, managers also undertake a number of different functions in the organization. So what exactly does management include? Below are some common functions that managers often undertake:

4.1 Leadership function

Leadership is one of the important functions of a manager and has a great impact on organizational success. Specifically:

• Leadership and human resource management: Managers need to create a positive working environment, encourage employee creativity and contribution to achieve development goals.
• Financial management: Including planning financial strategies, making investment decisions and using finance effectively to ensure the sustainable development of the organization.
• Managing relationships with partners and customers: This function helps the organization meet customer needs by providing the right product or service. At the same time, from quality relationships with customers, businesses can increase conversion as well as order value over their lifecycle.
• Strategic leadership and management: Including market research, analyzing influencing factors and proposing appropriate strategies.

4.2 Planning function

The planning function of a manager includes determining goals and strategies, analyzing internal and external factors, planning and making decisions to ensure the organization operates effectively. Specific tasks with planning functions are as follows:

• Determine specific goals and strategies based on the organization's mission, vision, and core values.
• Analyze and evaluate internal and external factors of business activities to make accurate decisions.
• Plan with specific activities, work assignments and implementation schedules to ensure goal achievement.
• Ability to assess, manage risks, resolve conflicts and make appropriate decisions for the organization.

4.3 Organizational and implementation functions

Organizing and allocating resources is an important function of managers. This function includes allocating tasks and resources to team members, ensuring they have enough resources to do the job. This requires managers to have the ability to analyze and evaluate needs to make reasonable allocation decisions.

4.4 Training and support functions

In the modern working environment, managers also take on the role of training and coaching employees. This helps members of the organization have enough knowledge and skills to complete the job. Managers should support employees in their daily work to create a positive and effective working environment.

4.5 Inspection and control functions

Besides planning and organizing implementation, managers need to simultaneously inspect, control, measure and evaluate the organization's activities. This function helps managers evaluate work efficiency and productivity to make appropriate decisions and directions.

To perform this function, managers need to have deep professional knowledge, practical experience and high integrity. Besides, knowing how to apply modern, professional support tools also helps work become more accurate and effective.

5. What requirements do managers need to meet?

Management is one of the jobs requiring the most complex skill sets in an organization. So what specific requirements do you need to meet to become a manager?

• Flexible and responsive: A manager needs to be able to quickly adapt to fluctuations and changes in the business environment to ensure work progress according to goals. Managers also need to be able to adjust plans and strategies according to the actual needs of the business.
• Strategic thinking helps managers orient the long-term activities of the organization. To do that, managers need to see potential business opportunities and know how to apply resources appropriately to help businesses develop in a competitive environment.
• Honesty and ethics are important qualities of an excellent manager, helping to build a working environment of trust, mutual respect, promoting effective information sharing and ensuring fairness in work. decisions and problem solving.
• Emotional intelligence: Managers with high emotional intelligence have the ability to control and create a positive working environment, communicate effectively, and build good relationships with employees. They are also good at managing conflicts and solving problems, thanks to their ability to recognize and evaluate their own and their employees' emotions.

6. Important skills managers need to have

A good manager needs to have solid professional knowledge, extensive experience as well as a good set of soft skills. Here are some important skills managers need:

• Leadership skills: Managers need leadership skills to inspire, build a positive environment and promote personal development of employees.
• Communication skills: Effective communication helps managers orient work, convey information, resolve conflicts and build good relationships with employees and colleagues.
• Decision-making skills: Managers are the ones who make important decisions, affecting the success of the business, so this skill is extremely important to avoid unnecessary losses.
• Problem solving skills: Problem solving skills help managers find solutions to current problems and predict potential future problems. From there, they can build a stable working environment, increasing employee trust and satisfaction.
• Customer care skills: Excellent customer care skills are the key factor determining the success or failure of a business in a fiercely competitive environment. This skill helps managers clearly understand customer needs and respond well to their needs, maintain relationships with old customers as well as attract new customers, thereby increasing revenue and profits.

7. Distinguish between the concepts of management and administration

Many people think that corporate governance and management are the same thing. However, in reality these two concepts have fundamental differences in criteria such as scope, work, goals, etc. Along with 1C Vietnam, distinguish between "management" and "administration" through following information table:

8. Manage your business effectively with 1C:ERP software

In today's volatile business environment, managing a business or organization effectively is not simple. Therefore, many solutions to support business management have been created with the desire to fully automate, thereby helping managers complete their work more easily.

1C Vietnam is proud to introduce to your businesses the product 1C:ERP - an enterprise resource planning solution, developed towards businesses in diverse fields, and can be immediately applied to business models. business operations. Here are some benefits that 1C:ERP brings:

• Real-time reporting system: Managers can prepare management reports as needed at any time. The reporting system supports consolidation of companies and departments and allows changing reporting options without programming knowledge.
• Improve product and service quality: Synchronize data throughout the organization, quickly check inventory levels, shipping policies and customer feedback to help optimize service as well as detect problems early.
• Protect commitment, increase security: Data encryption and strict decentralization help businesses easily manage information. The system records data changes for each user, ensuring transparency and clear operation history.
• Increasing investment value efficiency: 1C:ERP helps optimize operating costs, control KPIs and evaluate performance to achieve financial goals.

So in the above article, 1C Vietnam explained what management is and the skills needed to become a good manager. Today, in addition to having good professional knowledge and a complete set of soft skills, managers need to be quick and flexible in integrating professional software to increase work quality and efficiency. Contact 1C Vietnam immediately for advice on the overall business management solution 1C:ERP!