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Thu Huong
(02.01.2025)

1C:Company Management software application enhances satisfaction experience for agents of Tay Bac company - BQP

Starting the journey of digital transformation of enterprises with the comprehensive enterprise management software 1C:Company Management, Tay Bac - BQP company has received positive results in sales management, purchasing and improving the experience for agents and partners of the enterprise.

Introduction to Tay Bac Company - Ministry of National Defense

As a supplier of clean, environmentally friendly paint products, diverse colors, optimal gloss, rich paint and easy to clean dirt, Tay Bac is always trusted by customers and has received many prestigious awards such as: "Golden Cup of Trusted Vietnamese Brand 2014", "High Quality Vietnamese Goods 2016", "Safe Products for Community Health 2016", "Conforms to National Standards", "Golden Brand of Vietnam 2022", and many other awards.

On the journey of growth and development, aiming to become the leading paint brand in Vietnam and the region, Tay Bac - BQP Company has set the company's vision to become a symbol of quality and innovation, the company constantly strives to bring customers the best products and the most perfect services.

Traditional management methods are both time-consuming and exhausting, and still lead to many errors.

With a scale of more than 200 agents, Tay Bac - BQP company has operated the business manually to monitor production, accounting, warehousing activities and manage agents, suppliers, collaborators, etc. And with the use of those methods, the business's operations become fragmented, lacking connection, directly affecting the management activities and experience of the agents.

Specifically,the need to connect departments, update work progress, and track orders within the company is very important. However, the company still mainly communicates via Zalo with agents - a form of information transmission that is prone to errors.

In addition, manual recording activities, excel, and sending forms to the company's human resources team also waste time and lack accuracy when making summary reports.

As a business that always has to connect and take care of agents, Tay Bac still calculates agent commissions manually every month, which not only wastes the staff's time but also inevitably leads to errors that make agents dissatisfied with the company.

Synchronize data, automate all management activities on just 1C:Company Management

Recognizing the problems of their business, after a period of research, study and assessment of suitability, the board of directors of Tay Bac - BQP Company decided to choose 1C Vietnam as the unit to implement the comprehensive business management solution 1C:Company Management.

And with nearly 2 years of applying the solution, Tay Bac - BQP company has had positive changes in specific management such as:

Optimize sales operations on the Cloud - X3 satisfied experience for agents

  • Data Link: Tay Bac uses mobile clients for all agents and distributors, helping agents easily place orders anytime, anywhere because all data information is available on the app.
  • Optimize sales process: Easily track orders, delivery invoices, revenue, and debts on just one screen.
  • Optimize dealer care activities: 1C:Company Management automatically calculates bonus points without having to take the time to record or enter Excel. For example: Different paint groups will have different % for each dealer and all those % discounts will be deducted from the next purchase without converting to cash, then those conventions will be converted into formulas on the software and when the dealer generates sales, the software will automatically calculate bonus points for the dealer.This feature is also customized to calculate all sales for the level 1 dealer if that dealer has many dealers below.

Save up to 32% on costs by knowing “enough”

  • Calculating the "sufficient" demand for raw materials: All order information is updated on the Cloud, helping managers proactively grasp information on the number of orders from agents, thereby proactively setting up material standards, calculating the demand to purchase the right and sufficient goods, helping to reduce material storage costs.
  • Tracking the production process at each stage: The software can check the progress, completion percentage, and control issues related to materials and machinery at each stage of the production process of the enterprise, helping to reduce defective products.

Growth of nearly 50% compared to before applying the software

  • Diverse and intuitive reporting system: Reward reports for distributors and agents are constantly updated, helping to quickly update discounts for agents, increasing satisfaction for agents.
  • Cloud software application + Clear authorization: With fast data processing speed, this is a very clear benefit when the agent's order placed via the mobile app is always updated quickly, which will help the production process take place quickly as required and minimize errors in the process of receiving orders and production .For example: Previously, when ordering on Zalo, the agent could completely withdraw the message without any notice, even though the company had entered the order and produced the goods, but the agent did not receive the order.However, after using the software, ordering on the app, the agent will not have the right to edit the order, or if he wants to edit, he must contact the company => Ensure accurate data, not offending either party.

That's why the company started with only 102 agents, and now has 211 agents.

And with the efforts to become the leading paint brand in Vietnam and the region, applying digital transformation to businesses to gradually integrate and develop, Tay Bac has gradually affirmed its position in the market with quality products, along with an intelligent management system with 1C:Company Management software, helping businesses grow continuously from 102 agents, and now that number is 211 agents. With 1C:Company Management, Tay Bac has not only overcome the difficulties encountered in manual operations and management processes, but also helped businesses grow sustainably and improve business efficiency and save maximum costs.

If your business has any needs, please contact the 1C Vietnam team and receive completely FREE consultation via hotline (+84)247 108 8887!

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