CRM
CRM - Customer relationship management is a powerful tool for enterprises to effectively engage and improve the relationship with their customers
- Record the customer's information (name, address, tax code,...) and divide customers into groups with tree hierarchy. User can distinguish and evaluate customers with multiple criteria. User can easily add additional attributes
- Record customer communication history (Phone, Meeting, email,...)
- Make a plan to contact with customer (call, meeting, email,..) with calendar and control completion.